Returns & Exchanges
At Amoretti, we strive for 100% satisfaction with our premium ingredients; however, due to the perishable nature of our products, returns are handled with care to ensure food safety. If your order arrives damaged or incorrect, please contact our support team within 14 days of delivery for a replacement or refund.
Check Eligibility
Ensure your items are unopened, in their original packaging, and within 14 days of the delivery date to qualify for a return.
Contact Support
Email our customer service team with your order number and photos of any damaged or incorrect items to receive a Return Authorization.
Package Your Items
Securely pack the authorized items in their original shipping box to prevent leaks or damage during the return transit.
Receive Refund or Replacement
Once our quality control team inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing